This past week I made the hard decision to have my car’s very expensive leaky/broken convertible top replaced. It didn’t make me happy. But the experience I went through with the dealership (I was forced to go to) made all the difference in the world. They took a lot of the pain away.
Then a day later I received a phone call from a very polite woman asking me kindly for a few minutes to answer 5 quick questions about my experience.
The questions were about the service, fulfillment of commitments and treatment I received from those who helped me get a very difficult job done.
Have you noticed that everybody you buy from wants a survey? Wal-Mart, Home Depot, Hotels retail stores like Macy’s. They all do. And why? because they care how well they’re doing and they want to improve their service so you and others will come back.
I see our government in a similar way. There are many things we depend on our Government for and because we have no choice, in a way, we’re forced to go to them. And you know what? I think our government should provide its citizens a list of survey questions we can answer, regarding the services received, from the President on down.
Voting is still important of course, but after the person wins all the votes and has a chance to do what we hire him to do, based on his promises, we need to be given the opportunity to answer some survey questions on how we think his or her performance was. Then, when and if they seek reelection we go back to the surveys and see if they are even qualified to run again. I say, if they score an average of 75% of better, let them try to get our votes again. But if they average less than 75% voter satisfaction its back to the private sector.
I think the survey should go something like this.
- On a scale of 1-10, one being very dissatisfied and ten being extremely satisfied how would you rate the fulfillment of the campaign promises?
- On a scale of 1-10, one being very dissatisfied and ten being extremely satisfied how would rate their ability to work with others to get important legislation done?
- On a scale of 1-10, one being very dissatisfied and ten being extremely satisfied how would rate the number of times your representative conducted town hall meetings to find out the constituency’s thoughts and feelings on an important vote?
- On a scale of 1-10, one being very dissatisfied and ten being extremely satisfied how was the over all conduct of your politician?
- On a scale of 1-10 one being very dissatisfied and 10 being extremely satisfied how consistently did your represented uphold the constitution and laws of our nation or states as they swore to in their oath of office?
That’s all. A simple 5 quick questions. I betcha GM does it, Ford does it, your insurance company does it. All those organizations that feel YOU the CUSTOMER are important do it. So why not the citizen who is at the mercy of the politician who simply enjoys politics for the fulfillment of community service it provides or those who do it just for the prestige, power and perks. Let us, the American people “customers” see if they care enough about the citizenry to risk having an opinion or “customer/citizen” satisfaction survey done on them to determine whether they are even qualified to run for office second time.
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And that’s A Christian American Opinion.
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